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Ramadan Special: 3 Premium Oud Perfumes – Rs 4,400
Celebrate this Ramadan with the ultimate luxury fragrance experience.
Our exclusive Oud Collection includes:
Royal Oud, Oud Majesty, and Evergreen Oud, three exquisite scents crafted to leave a lasting impression.
AoA,
I received my first order from your brand today, and the experience was extremely disappointing.
The order was incorrect, and the quality of the perfumes was far below what was represented or expected. All three fragrances were unsatisfactory, with Royal Oud being particularly disappointing in terms of overall quality and fragrance.
Receiving the wrong product together with such poor quality is unacceptable, especially for a first order. I therefore request that you either replace the incorrect and unsatisfactory products with the correct items of appropriate quality, or process a full refund without unnecessary delay.
Please confirm how you intend to resolve this matter and the procedure for return/replacement.
I hope the issue is handled promptly and professionally.
